Frequently Asked Questions

Everything you need to know about your Durianne Art experience.

How long will it take to receive my order?

Standard shipping typically takes 5-10 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its journey.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return.

Do you ship internationally?

Yes, Durianne Art ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

How should I care for my Durianne Art pieces?

To maintain the quality of our fabrics and prints, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and high-heat ironing.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.